In Zoomit, you can receive documents that relate to incoming and outgoing payments.
Typical examples are:
|Incoming payments||Outgoing payments|
|Tax refund||Insurance premium|
Some senders propose also Direct debit’s in Zoomit. This means no payment action is required from you.
As such, these type of documents are therefore not present in the list of documents “To be handled” but in the list of documents already "Handled".
If you cannot find your Direct debit document in Zoomit, contact the helpdesk of your bank, they will be pleased to assist you.