Lost, expired or defective Isabel SmartCard? Or did you enter an incorrect pin 5 consecutive times?
Download the document, sign and send it to us*
and don't forget to
provide a copy of the eID of the user
(*) If you are not able to pick up your Isabel SmartCard/ PIN yourself, you will need to fill in this document as well.
Theft or loss of your Isabel SmartCard
Please contact Card Stop as soon as possible on the number:
+32 (0)78 170 170
(24/7)