You have ordered a card reader or a smart card, but the order has not been delivered yet.
- For card readers the delivery time is 2 to 7 business days. If you have ordered your card reader more than 7 business days ago and did not receive it yet, contact Isabel Customer Care.
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For smart cards the delivery time is 5 to 8 business days. If you have ordered your smart card more than 8 business days ago and did not receive it yet, contact Isabel Customer Care.