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Lost, expired or defective Isabel SmartCard? Or did you enter an incorrect pin 5 consecutive times?
 
 

Download the document, sign and send it to us*

and don't forget to 

provide a copy of the eID of the user

 

(*) If you are not able to pick up your Isabel SmartCard/ PIN yourself, you will need to fill in this document as well.

Theft or loss of your Isabel SmartCard

Please contact Card Stop as soon as possible on the number:

+32 (0)78 170 170  

(24/7)

 

 

For urgent deliveries or to order a card through the bank