Views:

You are trying to modify, sign or send a transaction that is being modified by someone else at the same time, or your session has expired (you have been inactive for a long time, or you have opened Isabel  6 multiple times with the same card).

Error messages:

  • Your session has expired.
  • The action is not allowed because the data you are viewing are invalid.
  • The transaction cannot be signed. 
  • The transaction cannot be sent. 
  • The transaction is currently being modified by <name>.
  • The transaction was modified by another user. Close the transaction and perform the desired action again.
  • <name> has changed, deleted or sent the file in the meanwhile. You will be redirected to the transactions area where the data is refreshed.

Resolution:

  • Return to the transactions list and try again, or wait for your colleague to finish the modification.
  • Contact the colleague who locked the transaction and ask him to close the transaction, or  exit Isabel 6 using the log out button  in the upper right part of the page. 
  • If the transaction is still blocked or you don't know who is editing the transaction, wait 30 minutes and try again.