Why does Isabel stop supporting Internet Explorer?
Microsoft discontinues Internet Explorer on June 15, 2022.
https://www.microsoft.com/en-us/download/internet-explorer.aspx
All the vulnerabilities found in Internet Explorer (security and other), will never be fixed.
As a lot of other banks, Isabel 6 will not allow you to use Internet Explorer anymore as of 1 February 2023.
What browser can I use on Windows?
Edge
Microsoft Edge, an internet browser made by Microsoft, is installed by default on all new Windows computers. Edge was made to replace Internet Explorer.
If you would notice this logo of the old version of Edge, please go to https://www.microsoft.com/en-us/edge?r=1
Important: In order to work with Isabel 6 in Edge you need to start your Edge
browser and go to https://www.isabel.eu/download first in order to install additional components.
Chrome
If the Chrome browser is not yet installed, you can download the browser on this location: https://www.google.com/intl/en/chrome/
Important: In order to work with Isabel 6 in Chrome you need to start your Chrome
browser and go to https://www.isabel.eu/download first in order to install additional components.
Firefox
If the Firefox browser is not yet installed, you can download the browser on this location: https://www.mozilla.org/en-US/firefox/new/
Important: In order to work with Isabel 6 in Firefox you need to start your Firefox
browser and go to https://www.isabel.eu/download first in order to install additional components.
What are the differences?
Downloading account information (CODA, CAMT, ...)
| The situation as you are used to in Internet Explorer | How it works in the other browsers |
|---|---|
The files were downloaded in a folder of your choice, specifically for Isabel 6. The downloaded zip file was automatically unpacked and the files were ready to be uploaded in your accounting package. | The files will be downloaded in your default download folder. The downloaded zip file will no longer be unzipped automatically which means that you will have to do this manually:
|
Uploading payments
| The situation as you are used to in Internet Explorer | How it works in the other browsers |
|---|---|
The folder that was previously used in Isabel 6, was automatically selected. After uploading the payment file, you could rename or delete the payment file. | The default folder will open. Browse to the correct folder where the payment files resides. Renaming or deleting that payment file this is no longer possible, you will need to do it manually. Important: We regret to announce that the function for automatically renaming or deleting payment files will not be available in the future either. |
Bank specific applications that only work with Internet Explorer
As Internet Explorer will no longer receive essential security updates, we discourage the further usage of Internet Explorer. In case the usage of Internet Explorer remains mandatory for other applications you use (like bank or other internal applications), we strongly recommend contacting their support to know how to safely continue to use these applications.
What about the information that is already present in Isabel 6?
Because Isabel 6 is an online banking platform, using another browser (or even another computer) will not affect the data that is visible in the application.
How can I change my default browser in Windows 10
- Select the Start button, and then type Default apps.
- In the search results, select Default apps.
- Under Web browser, select the browser currently listed, and then select Microsoft Edge or another browser.