System requirements

Operating System
  • Windows 11
  • Windows 10
  • MacOS 13: Ventura
  • MacOS 12: Montery
  • MacOS 11: Big Sur

Check your macOS version                  

  • Firefox
  • Chrome
  • Edge (Chromium)
  • Firefox
  • Chrome
  • Safari
Processorx86 of X64 processor or AMD-equivalentIntel i5, i7, i9, M1
ExtraAdobe PDF Reader 9 or higher 
Screen resolutionMinimum 1280 x 768 pixelsMinimum 1280 x 768 pixels
Internet connectionFirewall and proxy settingsFirewall and proxy settings


Additional requirements and considerations


You need administrator rights to install the Isabel Security Components.


Windows Security Components depend on Microsoft Visual C++ Redistributables


Isabel 6 is not compatible with Windows RT, Linux, Remote Desktop services or Virtualization solutions (e.g. Citrix)


Compatibility with accounting / ERP software packages using the Isabel Go module (Windows)


On macOS, the Isabel smart card can only be used for ebanking.