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Understanding your invoice

 

What and when will you be invoiced?

 

Modules and Charges

 

FAQ about the Isabel 6 invoice

 

How will I receive my Isabel 6 invoice? Can I ask to receive my invoice in a different way?

 

How am I notified that a new invoice from Isabel S.A. is ready in Zoomit?

 

How should I pay the Isabel 6 invoice?

 

What to do if you paid your invoice twice?

 

How can I receive a duplicate of my invoice(s)?

 

 

How do I change the VAT number, company name or address?

 

How can I change the account number for my SEPA direct debit?

 

What to do with bankruptcy, settlement or payment suspension?

 

Get started with Zoomit for Isabel 6

Our Zoomit document service enables digital bill presentment and payment to Belgian citizens. It is additionally used for payroll slips and account statements. 

Zoomit is one of many solutions offered by Isabel Group

 

Zoomit FAQ and Troubleshooting

 

I want to change the users that can access the Zoomit documents in Isabel 6

 

Pay an invoice

 

Document availability period

 

You don't find a document you are expecting

 

When clicking on the Zoomit logo, nothing happens or a blank page is shown.

 

You can't access certain invoices/documents because a colleague left the company

 

You didn't receive an e-mail notification for a new document

 

You still receive Zoomit e-mail notifications after your user has been deactivated

 

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