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FAQ about the Isabel 6 invoice


How can I receive a duplicate of my invoice(s)?


What and when will you be invoiced?


How will I receive my Isabel 6 invoice? Can I ask to receive my invoice in a different way?


How am I notified that a new invoice from Isabel S.A. is ready in Zoomit?


How should I pay the Isabel 6 invoice?


What to do if you paid your invoice twice?


Modules and Charges


How do I change the VAT number, company name or address?


How can I change the account number for my SEPA direct debit?


What to do with bankruptcy, settlement or payment suspension?


Zoomit FAQ and Troubleshooting


I want to change the users that can access the Zoomit documents in Isabel 6


Pay an invoice


Document availability period


You don't find a document you are expecting


When clicking on the Zoomit logo, nothing happens or a blank page is shown.


You can't access certain invoices/documents because a colleague left the company


You didn't receive an e-mail notification for a new document


You still receive Zoomit e-mail notifications after your user has been deactivated


Error: "You do not have access to this sender..."


Additional info:  Zoomit Senders & Zoomit Support pages